Case Overview
- Company: Yachay
- Headquarters: Lima, Peru
- Partner: Interfell
- Partnership Start: April 2024 (renewed collaboration)
- Industry: Telecommunications & Information Technology
- Objective: Scale digital transformation services by building a high-performing, multinational remote tech team
- Key Challenge: Recruiting, onboarding, and managing specialized IT talent across multiple countries
- Solution: End-to-end remote staffing, onboarding support, and talent management by Interfell
- Results: 23 hires (21 active), expanded capabilities in AI, GenAI, RPA, and Digital Twins
Introduction
Strong relationships stand the test of time. After a period of working independently, Yachay reconnected with Interfell in April 2024—and for us, it was a welcome reunion.
Yachay is a telecommunications and IT company that operates as part of the Peruvian Scientific Network, alongside other organizations and a university. Traditionally focused on domain services and cybersecurity for businesses across Latin America, Yachay identified an opportunity to expand its service portfolio in response to rapid advancements in digital technologies and artificial intelligence.
However, bringing these new initiatives to life required access to highly skilled, top-tier talent capable of meeting the demands of an increasingly complex and competitive market.
That’s when Yachay turned once again to a trusted partner: Interfell. We gladly accepted the challenge and got to work immediately.
The Objective
Yachay aimed to recruit highly qualified, multinational talent to expand its digital transformation services for Latin American SMEs. The goal was to evolve from its core telecommunications and IT offerings into more advanced, scalable solutions, including:
- Artificial Intelligence (AI)
- Generative AI (GenAI)
- Robotic Process Automation (RPA)
- Digital Twins
The Challenges
1. Identify, hire, and manage highly skilled remote IT talent for Yachay.
2. Support Yachay throughout induction, onboarding, and the effective integration of new hires.
3. Provide ongoing guidance on payments in compliance with the legal and regulatory frameworks of the professionals’ countries.
4. Maintain close follow-up with remote talent after hiring.
The Solutions
1. Strategic Talent Acquisition
Leveraging Interfell’s extensive database and expert recruiters, we successfully hired 23 professionals—21 of whom remain active today.-
1 Tech Project Manager
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6 Backend Developers
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2 Frontend Developers
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2 Full-stack Developers
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2 RPA Developers
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DevOps Engineers
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2 QA Testers
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4 Functional Analysts
2. Proactive Support
We responded quickly to Yachay’s needs and often anticipated future requirements.3. Structured Onboarding
Guided onboarding processes ensured smooth integration for every hire.4. Continuous Follow-Up
Our Talent Support team maintained consistent communication and performance tracking.5. Strong Partnership Alignment
We fostered a close, transparent relationship between Yachay leadership and Interfell’s account team.The People Behind the Success
Antonio Roig – Director of AI & Data, Yachay
“Working with Interfell has been an extremely positive experience. Most of our highly qualified hires—including DevOps, Java, and RPA specialists—have come through them, demonstrating the high level of talent they provide.
Their selection process is rigorous, ensuring we access the best talent available. Their ability to understand our needs has helped us build highly effective, goal-aligned teams. We will definitely continue collaborating with Interfell.”
Andrea Pérez – Head of Accounts, Interfell
“Yachay is an excellent client. We’ve known each other for some time, which has allowed us to build a strong relationship based on trust.
We understand their work dynamics and culture, which helps us identify the right profiles quickly. It’s truly a win-win relationship—they grow with the talent we provide, and we’re proud to support their journey.”
Emma Gonzalez – Account Manager, Interfell
“Collaborating with Yachay has been a continuous challenge for our team—one we’ve embraced with enthusiasm.
We’ve built a strong collaborative synergy based on transparent communication and shared values.
This partnership has resulted in 23 hires across different teams, 18 of them in just the last six months—an achievement we’re very proud of.”
Anderson Vargas – Frontend Developer, Yachay
“My experience at Yachay has been incredible from day one.
The work environment is flexible and autonomous, allowing me to grow professionally.
The hiring process with Interfell was transparent and efficient, which gave me confidence from the start.”
María Mesa – Functional Analyst, Yachay
“I’m very happy to be part of Yachay. It’s a great work environment with strong communication and collaboration.
The hiring process with Interfell was smooth and fast, with clear feedback at every stage.”
The Results
1. Business Growth Enablement
Yachay expanded its capabilities in IT, AI, GenAI, RPA, and Digital Twins through 23 hires (21 still active).2. Efficient International Operations
Fast and compliant contract and payment management across multiple countries.3. Low Turnover Rate
Only 2 departures—significantly below industry averages.4. Strong Partnership Foundation
Trust and efficiency became core values of the Yachay–Interfell relationship.5. Validated Methodology
Reinforced the success of Interfell’s Smart Hiring and Remote First approaches.Looking Ahead
As for the future, we are convinced that Yachay will continue growing steadily and expanding its service offering in telecommunications and emerging technologies as part of the Peruvian Scientific Network.
At Interfell, we hope to continue supporting that journey through our Remote Staffing, IT Recruitment, and Payroll services
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FAQs
1. What services did Interfell provide to Yachay?
Interfell delivered end-to-end remote staffing, including recruitment, onboarding, talent management, and ongoing support.
2. How many professionals were hired?
A total of 23 IT professionals were hired, with 21 still actively working at Yachay.
3. What types of roles were filled?
Roles ranged from developers (backend, frontend, full-stack) to DevOps engineers, QA testers, RPA developers, and functional analysts.
4. What industries and technologies were involved?
Telecommunications, IT, Artificial Intelligence, Generative AI, RPA, and Digital Twins.
5. How did Interfell ensure quality talent?
Through a rigorous selection process and a deep understanding of Yachay’s specific needs and culture.
6. What made this partnership successful?
Strong communication, trust, proactive support, and alignment between both teams.
7. What impact did the partnership have on Yachay?
It enabled rapid scaling, expanded service offerings, and strengthened operational capabilities across Latin America.
Quick Glossary
- AI (Artificial Intelligence): Technology that enables machines and systems to perform tasks that typically require human intelligence.
- Generative AI (GenAI): A branch of AI focused on creating new content such as text, images, code, or other outputs.
- RPA (Robotic Process Automation): Technology used to automate repetitive digital tasks and business processes.
- Digital Twins: Virtual replicas of physical systems, processes, or assets used for simulation, monitoring, and optimization.
- DevOps: Practices that combine software development and IT operations to improve efficiency.
- Remote Staffing: A hiring model focused on sourcing and managing professionals who work remotely.
- Onboarding: The process of integrating new hires into a company, including training, orientation, and early support.
- Smart Hiring: Data-driven recruitment focused on efficiency and quality.
- Remote First: A work model where remote work is the default approach.