Case Overview
- Client: Carmenta Global Group
- Industry: Fintech / Electronic Invoicing
- Location: Costa Rica
- Partner: Interfell
- Technologies Used: ASP.NET, Microsoft Azure, SQL Server
- Services Provided: Remote IT Recruitment, Software Development, UI/UX Design, Customer Support Operations
- Timeline: 3 Months
- Main Challenge: Launch a fully functional electronic invoicing platform before Costa Rica’s mandatory electronic billing regulations came into effect.
- Results
- Successful MVP launch in record time
- Scalable architecture for high transactional demand
- Strong market adoption in Costa Rica
- Remote-first operational model with reduced costs
- Positioned for international expansion
Introduction
Innovation and remote collaboration have become essential drivers of business growth in Latin America. Carmenta Global Group and Interfell embraced this vision by partnering to develop Ticontable (formerly Ticopay), a modern electronic invoicing platform created specifically for the Costa Rican market.
The project was launched in response to Costa Rica’s Resolution Nº DGT-R-48-2016, which made electronic invoicing mandatory for businesses beginning. This regulatory shift created an urgent need for companies to adopt reliable, scalable, and easy-to-use billing solutions.
The challenge was ambitious: build and launch a minimum viable product (MVP) in just three months.
Through a highly coordinated remote work strategy, Carmenta Global Group and Interfell successfully delivered a platform that met both legal requirements and market expectations on an extremely tight deadline.
The Objective: Developing a Scalable Electronic Invoicing Platform
The primary goal was to create Ticontable, an intuitive and scalable electronic invoicing platform built with ASP.NET, Azure, and SQL Server technologies.
The platform needed to:
- Comply with Costa Rican electronic invoicing regulations
- Support electronic invoices, receipts, debit notes, and credit notes
- Offer a user-friendly experience for businesses and entrepreneurs
- Handle high transactional volumes efficiently
- Be launched within a strict implementation timeline
Additionally, the product had to remain cost-efficient while maintaining high standards of performance, security, and usability.
The Main Challenges
Developing a fintech platform under a strict deadline required overcoming several operational and technical obstacles.
1. Launching an MVP in Record Time
The team needed to deliver a functional and reliable product before the new national regulations took effect. Timing was critical to ensure businesses could transition smoothly to electronic invoicing.
2. Building a Robust Backend Infrastructure
Ticontable required a scalable architecture capable of processing high volumes of electronic invoices simultaneously without compromising speed or stability.
3. Delivering an Intuitive User Experience
User adoption depended heavily on simplicity and usability. The platform needed modern UI/UX elements that would allow users to quickly understand and use the system.
4. Creating a High-Performance Remote Team
A specialized team had to be assembled quickly across multiple business areas, including software development, sales, customer support, and operations.
5. Reducing Operational Costs
The project needed to optimize costs without sacrificing product quality or service standards.
The Solution: A Fully Remote, High-Performance Operation
Carmenta Global Group and Interfell combined their expertise to build a virtual organization capable of delivering rapid results.
Remote Software Development Team
A highly skilled remote development team was assembled to create the Ticontable MVP efficiently and without operational interruptions.
The team implemented scalable software architecture standards designed for high transactional capacity and future growth.
UI/UX Optimization
The platform’s interface was carefully designed to ensure a seamless user experience. The goal was to help businesses adopt electronic invoicing quickly and with minimal friction.
Customer Support and Sales Operations
A dedicated customer support and sales team was created to ensure users received excellent onboarding assistance and ongoing support.
Strategic Operational Leadership
Interfell played a key role in ensuring operational alignment, project execution, and remote collaboration efficiency throughout the development process.
The result was a highly effective virtual company structure capable of delivering measurable business outcomes.
Leadership Perspectives
Nelson González — Co-Owner of Carmenta Global Group
“The key to success with our strategic partner, Interfell, has been empowerment and alignment with our business vision. A true win-win relationship was created. They found the ideal talent for our operation — professionals who were connected to our mission from the beginning. Today, nearly 95% of our business operates remotely while maintaining outstanding service quality.”
Verónica Figuera — Operations Manager at Ticontable
“Being part of this project has been an incredible experience. We successfully delivered Ticontable’s MVP while building strong capabilities in digital marketing, sales support strategies, customer service, and business operations. Contributing to Costa Rica’s digital transformation in invoicing and collections has been truly rewarding.”
Daniel Juárez — Co-CEO & Recruitment Director at Interfell
“Ticontable represents one of our greatest success stories in IT recruitment and virtual company development. This project demonstrated the unlimited potential of remote work when supported by clear goals, high-performance teams, and strong commitment.”
The Results: Market Leadership in Costa Rica
After launching Ticontable, the platform quickly established itself as a leading electronic invoicing solution in Costa Rica.
The market response was overwhelmingly positive, with new users joining the platform daily. Thanks to its successful adoption and scalable infrastructure, plans for international expansion soon followed.
Key achievements included:
- Launching a functional MVP in just three months
- Successfully complying with Costa Rican electronic invoicing laws
- Building a scalable cloud-based infrastructure
- Creating a fully remote operational model
- Reducing operational costs while maintaining quality
- Achieving strong user adoption and customer satisfaction
Today, Ticontable is recognized as a reference provider in Costa Rica’s electronic invoicing ecosystem.
Why This Success Story Matters
The Ticontable project demonstrates how remote work, agile development, and specialized IT talent acquisition can dramatically accelerate digital transformation initiatives.
For companies navigating regulatory changes or rapid product development cycles, this case proves that remote-first operational models can deliver speed, scalability, and innovation simultaneously.
It also highlights the growing role of Latin America as a hub for high-quality remote technology talent.
Final Thoughts
At Interfell, sharing stories like Ticontable (formerly Ticopay) is part of a broader mission to promote the future of remote work and digital collaboration.
As businesses continue embracing distributed teams and cloud-based operations, success stories like this showcase the enormous opportunities available through remote innovation models.
Ticontable’s rapid growth and successful launch are proof that the right combination of technology, talent, and strategic execution can create exceptional outcomes — even under intense deadlines.
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FAQs
1. What is Ticontable (formerly Ticopay)?
Ticopay is an electronic invoicing platform developed for the Costa Rican market to help businesses comply with national electronic billing regulations.
2. How long did it take to develop the Ticontable MVP?
The minimum viable product (MVP) was successfully developed and launched in just three months.
3. What technologies were used to build Ticontable?
The platform was developed using ASP.NET, Microsoft Azure, and SQL Server.
4. Why was electronic invoicing important in Costa Rica?
A few years ago, Costa Rica introduced mandatory electronic invoicing regulations, requiring businesses to digitize their billing processes.
5. What role did Interfell play in the project?
Interfell provided remote IT recruitment, operational support, team coordination, and virtual company management services.
6. What were the biggest challenges during development?
Key challenges included tight deadlines, scalability requirements, UI/UX optimization, remote team coordination, and cost efficiency.
7. What impact did Ticontable achieve after launch?
Ticontable became a recognized leader in Costa Rica’s electronic invoicing market and began planning international expansion.
Quick Glossary
- MVP (Minimum Viable Product): The first functional version of a product launched quickly with essential features only.
- Electronic Invoicing: A digital billing system that replaces traditional paper invoices and complies with government tax regulations.
- ASP.NET: A Microsoft framework used to build web applications and backend systems.
- Microsoft Azure: A cloud computing platform used to host, scale, and manage applications online.
- SQL Server: A relational database system used to store and manage business data securely.
- Scalable Architecture: A system design that can handle increasing numbers of users or transactions without losing performance.
- UI/UX Design: User Interface and User Experience design focused on making software intuitive, visually appealing, and easy to use.